Here are some frequently asked questions and corresponding answers.
If your question isn’t listed here, please send it to us via the contact form.
Unfortunately, we can’t do anything about that because the books of instructions came first. Our idea to make life easier for readers of the books by providing ready-to-assemble kits only came later. The authors of the books would quite rightly tell us off if we copied out individual instructions and thus stole them. Our own models (MOCs), however, do include instructions.
Stop by our website occasionally; another way is to follow us on Facebook, Instagram or Pinterest. When we have something new in our range, we present it on Fridays. From April 2020 onwards, we also publish a monthly newsletter. You can register here to make sure you receive it “fresh from the press”.
Yes, very soon. There will also be more great books with instructions. Wait and see!
Unfortunately, there are many dishonest people in this world who copy and sell instructions for LEGO® models illegally. To combat this, we only issue our instructions, in which a lot of time and labour has been invested, in printed form.
We try to do so. Sometimes older or retired bricks are no longer available new. Therefore, we sometimes have to resort to used bricks, but this is mostly not noticeable. Where this is the case, however, we point it out in the respective instructions manual and on the corresponding product page of our website.
On a personal level, we are careful to avoid plastic waste, which we manage to do fairly well. We have tried to completely eliminate single-use plastic in our packaging and focus on sustainable options that will not harm the environment. Each of our kits is packed in a cotton or linen bag instead of several resealable plastic bags that would likely end up in your rubbish bin. The kit is then placed in a cardboard box without any additional plastic wrapping; we use newspaper instead. Even the adhesive tape is made of paper. Both the bag and the box can either be reused or recycled.
LEGO® is a very durable toy. Most people who buy LEGO® make it last. It only really ends up in the bin when it is broken, which happens very rarely. Therefore, LEGO® does not contribute as much to the global plastic waste problem as single-use packaging. In addition, LEGO® itself has been developing a more sustainable alternative to petroleum-based plastics – plastic made of sugarcane.
On 14th May 2019, the website The Green Fund published an article on the LEGO® Group’s plans to produce bricks made from hemp.
We work principally with Mail Boxes Etc. (MBE), a company in our neighbourhood. MBE employs various parcel services, such as DPD, FedEx and UPS. As of December 2023, we also send parcels via DHL.
Gladly. If you have an idea for a LEGO® model, but don’t know how to go about creating it yourself, just ask. We’ll provide a quote without obligation.
With LEGO®, we can generally rely on an average price to part ratio of about €0.10 per part. However, this calculation does not factor in any additional costs, such as rarity, availability and human labour. We do not manufacture the parts ourselves and want to stay true to the creations of other designers. Instead, we purchase bricks from LEGO® Pick A Brick walls or from sellers on BrickLink. That costs us a lot of time. Try it yourself! Costs are additionally incurred for the actual purchase of all the parts as well as the shipping costs. Thus, we have calculated that we need to charge about twice the LEGO® price; that is, €0.20 per part. This may seem expensive in direct comparison, but you have to understand that we are not a global corporation. We do not sell thousands of copies of a kit, which would lower the unit price.
No. Our dog Banjo accompanies us everywhere, including in the office.
A definite yes.
We live in the centre of former West Berlin. From here, it’s only five minutes’ walk to the LEGO® flagship store along Tauentzienstraße.
Not yet! We currently work from home. However, we usually have a stall at the market at Winterfeldtplatz in Berlin’s district of Schöneberg every Saturday between 8 a.m. and 4 p.m. To be on the safe side, please check the calendar.